*Exchanges and refunds are available upon the return and receiving of the item in it's original condition, with the tags. within 14 days after receiving the item(s)
*Buyer is responsible for return shipping fee, unless there was a mistake on our part (i.e. we sent you the wrong item)
*In the event of an exchange, the replacement item will ship free. NO additional fees.
*please send your return inquiries to firstname.lastname@example.org with the subject line: "Return Order # xxxx"